Job Description

Customer Service Representative

Hiring Org:
Foodmandu
Address:
Kathmandu, Nepal
Salary:
Negotiable
Deadline:
2021-03-31
Contact:
0
Responsibility:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process.
Email:
jobs@foodmandu.com
Website:
Specific Knowledge:
Should be willing to work in evening shift, Should be willing to work in weekends and public holidays and Having a driving license and personal vehicle is a must
Skills:
Communication, Teamwork, Multitasking, Time Management, Customer Service and Customer Relationship Management
Education:
Bachelor’s degree in management or equivalent field
Language:
English and Nepali
Experience:
Less than or equals to 1 year